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Zero Toxic Tolerance

Zero Toxic Tolerance Policy:

The Mad Morgan’s Zero Toxic Tolerance Policy is part of our commitment to providing a safe and dignified visiting/watching environment for all visitors/subscribers/followers/patrons, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

All visitors/subscribers/followers/patrons are responsible for conducting themselves in a professional and inclusive manner, and disciplinary action will be taken in situations where a visitors/subscribers/followers/patrons behavior violates this expectation.

To put it simply: If you are Toxic, Closed Minded, Hateful, Ignorant or have Mental issues that prevent you from Empathy, Understanding or Compassion – Please watch a different video or change to a different channel. Our videos and community are not for you. Go watch something mindless as our content is for Peace, Evolution, Communication, Advancement for Human Kind and also enlightenment. We want to BUILD a safe community for EVERYONE that is selfless and giving to build a Better World. If you are Toxic please find another place to be or find a hole and jump in it (take this comment as you will) or change yourself to not be so hateful.

The Policy covers harassment, bullying, and discrimination both in and out of ANY social networks (examples YouTube, Instagram, Facebook, TikTok and so forth etc.) or this website and provides a standard for addressing allegations of inappropriate behaviour, ensuring fairness and equal treatment.

I. Policy

Any visitors/subscribers/followers/patrons who is found to have been involved in harassment, bullying, or discriminatory behavior will be subject to immediate disciplinary action, up to and including termination/reporting/banning/social flogging.

If The Mad Morgan becomes aware of a visitor or contributor engaged in inappropriate behaviour, the relationship will enter a probationary period or be terminated, depending on the severity of the incident.

When The Mad Morgan becomes aware of an incident involving harassment, bullying, or discriminatory behavior an internal or external independent third party will investigate the matter. During the investigation, the accused visitors/subscribers/followers/patrons may be removed from the social/streaming environment and, in extreme cases, may be suspended indefinitely. Visitors/subscribers/followers/patrons may refer to all our listed Policies for more information on The Mad Morgan’s visitor harassment complaints and investigations process.

To ensure a safe and inclusive visiting/watching environment, all visitors/subscribers/followers/patrons are asked to report instances in which they experienced or witnessed harassment, bullying, or discrimination (as defined below). To notify us of the incident, please reach out to Toxic Cases – toxicreport@themadmorgan.com

When you reach out, we ask you to include the following information:

  1. Name(s) of the individual(s) engaged in inappropriate behaviour
  2. Your name (you are encouraged to submit this information but it is not mandatory. You can make an anonymous report if you wish).
  3. Name(s) of the individual(s) targeted by the inappropriate behaviour (if you are a witness). If you have discussed the situation with the victim(s) and they requested to remain anonymous, please respect their wishes.
  4. A description of the inappropriate behaviour and scenario under which it occurred
  5. Date(s) and time(s) of the event(s)
  6. Any additional supporting evidence  


All visitors/subscribers/followers/patrons at The Mad Morgan are guaranteed a fair and impartial investigations process. The integrity of the investigation is the joint responsibility of the senior leadership and Board of Directors, whose personal biases and individual relationships will never factor into the investigation. If a member of leadership or Board of Directors has a direct or indirect conflict-of-interest, they will recuse themselves from the processes. To ensure fairness, investigations will be carried out by a The Mad Morgan Ethics Officer, an independent third party with no actual or perceived conflict of interest in the outcome.


The Mad Morgan commits to a discrete but transparent investigation process. Throughout the investigation, all involved parties (i.e., the visitors/subscribers/followers/patrons making the complaint(s) as well as the visitors/subscribers/followers/patrons accused of misconduct) will be provided regular updates as to the status of the case. After the investigation has been concluded, a detailed written response will be provided. At all meetings and interviews, both parties have the right to be accompanied by a fellow visitors/subscribers/followers/patrons or a legal professional.

II. Who Is Subject to Our Policy? 

All The Mad Morgan visitors/subscribers/followers/patrons, volunteers, contractors, and vendors are expected to comply with the Zero Toxic Tolerance Policy. This includes senior leadership and the Board of Directors. An inclusive culture is only made possible by buy-in and cooperation from every visitors/subscribers/followers/patrons, regardless of their role or position.

III. Prohibited Conduct  

The Policy applies to any individual who engages in the following behavior(s):

  • Harassment – The Occupational Health and Safety Act defines visitor harassment as “engaging in a course of vexatious comment or conduct against a visitor in a social media setting that is known or ought reasonably to be known to be unwelcome.” More simply put, harassment is any one-time or repeated unwanted physical, verbal, or non-verbal conduct that violates a person’s dignity or creates an intimidating, hostile, degrading, uncomfortable, or toxic environment.  

Examples of harassment include, but are not limited to:

* Making threatening remarks
* Sexual assault
* Gender-based insults or jokes causing embarrassment or humiliation
* Repeated unwanted social or sexual invitations
* Inappropriate or unwelcome comments on a person’s physical attributes or appearance

  • Bullying Bullying is any physical, verbal, and non-verbal conduct that is malicious or insulting. Bullying can make a person feel vulnerable, excluded, humiliated, undermined, fearful, or threatened. Bullying can take the form of physical, verbal, and non-verbal conduct.

    Examples of bullying include, but are not limited to:

* Physical threats
* Psychological threats
* Overbearing or intimidating levels of supervision
* Shouting at colleagues in public or private
* Spreading malicious rumours

  • Discriminatory Behavior – Discrimination refers to behaviour that treats people differently or adversely because of one or more of the facets of their identity, including race, color, ethnic origin, gender expression, religion, age, sex, sexual orientation, marital status, family status, physical or mental disability, or genetic characteristics. Examples of discrimination include, but are not limited to:

    • Making insensitive jokes
    • Factoring an individual’s identity into a hiring decision
    • Purposefully excluding a colleague on the basis of their gender
    • Using a racial slur
  • Micro-aggressions – Micro-aggressions refers to obvious or subtle, direct or indirect behaviours and comments which reference an individual’s personal identity, such as their race, gender, ethnic origin, religion, or age. Over time, micro-aggressions can have lasting emotional and mental effects on the individual or individuals targeted and can contribute to a toxic and non-inclusive visitor.

    Examples of micro-aggressions in the visitor can include, but are not limited to:

    * Calling a woman “bossy”
    * Repeatedly calling a racialized visitors/subscribers/followers/patrons by the name of a different person of the same race
    * Asking a racialized visitors/subscribers/followers/patrons where they are “really” from
    * Commenting on a person’s physical appearance in reference to racial characteristics such as skin tone
    * Scheduling meetings or important events on religious or cultural holidays

IV. Disciplinary Action

Visitors/subscribers/followers/patrons who are found to be in violation of the Zero Toxic Tolerance Policy may face a variety of disciplinary actions, up to and including immediate termination/banning. Disciplinary action may be recommended by an independent investigator and will be determined by senior leadership.

The severity of the disciplinary action depends on the type of misconduct, which is based on the following framework:

  1. Minor Infraction – Unintentional and minor forms of bullying, micro-aggressions and discriminatory behaviour. Minor infractions may include unintentionally making an offensive comment about a colleague’s appearance. Discipline for a minor infraction includes, but is not limited to: mandatory mediation and mandatory training programs.
  2. Major Infraction – Intentional, but stand-alone and minor instances of harassment, bullying, or discrimination, such as making sexist, racist or homophobic jokes or propositioning a colleague. Minor infractions may become considered major infractions if the offending visitors/subscribers/followers/patrons develops a concerning pattern of behavior or has been unable to learn from their previous reprimands. Discipline for a major infraction includes, but is not limited to: temporary leave with pay, temporary leave without pay, probationary period placement, and permanent dismissal.
  3. Gross Misconduct – Intentional and major forms of harassment, bullying, or discrimination, such as making threatening remarks, engaging in unwanted physical contact, or using racial slurs. Discipline for gross misconduct includes, but is not limited to: immediate dismissal and legal recourse.

V. No Retaliation

Any visitors/subscribers/followers/patrons who files a valid complaint will not be subject to any form of retaliation, either direct (i.e., dismissal or demotion) or indirect (i.e., being passed over for a promotion or status change).

Visitors/subscribers/followers/patrons who do participate in retaliatory measures will be investigated and subject to disciplinary action.

VI. Appeals Procedure

Visitors/subscribers/followers/patrons who have been found to be in violation of the Zero Toxic Tolerance Policy may appeal this finding. To do so, they must file a written appeal with a member of the The Mad Morgan Ethics Officerethicsofficer@themadmorgan.com within 5 business days of receiving confirmation of their violation. The appeal will be handled by a third-party investigator who was not involved with the original investigation. The decision of this investigation will be final.

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